Nancy Vonk and Janet Kestin

We all struggle with aversion to conflict. No one enjoys saying what people don’t want to hear. But we don’t often consider the price we pay for the “yes” that should be ‘no’, from derailed projects to a damaged reputation that can limit your career success.  How to say “no” when the pressure’s on to do the wrong thing, and embrace conflict as a feature of getting to great ideas and solutions.

Good listening is key to building relationships fundamental to your success. But the fact is, we’re all poor listeners and it’s often the surprising reason we don’t achieve our goals. New ideas and practices for good listening, and creating environments that support it, that translate directly to better outcomes. From the high-stakes phone meeting to the conversation with your boss, you’ll be getting what you want, more easily and quickly.

How to connect with any audience, and deliver your A-game every time. We’ll share the step-by-step for identifying and delivering a compelling, memorable story, beating stage fright, getting the team in sync and using authenticity to get what you want whether your audience is 2 people or 2,000.

Insights and techniques that are the leader’s secret weapon to loyalty, retention and better outcomes with a group that isn’t buying the old ways of business, and ready to leave for the next job when they don’t get the attention and conditions they need. Winning with the people who are fundamental to sustainable success.

The “Rules To Break” series: speeches based on their new book, “Darling, You Can’t Do Both” that shift mindsets and offer new tools to achieve your goals in career and life.