NSB Logo Jeff Lozon Jeff Lozon

Jeff Lozon

Speaker

Toronto, Ontario, Canada

Organizational Change Agent in Healthcare

Few Canadians have the career mix of Jeff Lozon. He has helmed large organizations in the public, private and not-for-profit sectors – and driven transformations each time. While President and CEO of Revera Inc., Jeff solidified its leadership in seniors care/accommodation. Previously, as CEO of Toronto’s St. Michaels Hospital, Jeff saw it rank among Canada’s top teaching and research hospitals. As Ontario’s Deputy Minister of Health & Long Term Care, he spearheaded a new accord with the health care system. Focusing on leadership and innovation, Jeff has ensured that organizations and their people reach their potential and meet tomorrow’s challenges.

Keynote Speeches

The Art and Heart of Leadership

True leadership isn’t about processes, plans and programs – it’s about human experiences. Great leaders inspire. Jeff Lozon learned that through almost three decades heading high-profile organizations in the corporate, government and non-profit worlds. Drawing on that perspective, Jeff will explain why building trust and showing compassion aren’t “soft skills” but get at the core of leadership. How can you create a shared sense of purpose? Foster pride in performance? Nurture relationships to drive people towards a common vision? Finding those answers defines the modern leader.

 

Riding the Grey Wave: Seniors, Service and Health Care Policy

The age-old approach to old age is broken. Governments, agencies and businesses have relied on the consumer protection model – shield frail seniors for their own good. Today’s dynamics demand a service model. Seniors want choice, in how they spend time and money, where they live, and how they’re cared for. As Canadians live longer, some experts fear a silver tsunami. Instead, suggests health care leader Jeff Lozon, the aging population is an opportunity. Jeff, a former CEO of Canada’s top seniors care and accommodations company, examines how to market to and serve this growing demographic. The goal: create a different aging experience, so living longer also means living better.

Three-Way Mirror: Insights from Inside the Public, Private and Not-for-Profit Worlds
Efforts to advance Canadian society depend on the interplay of these three sectors. What are their respective strengths? What do you need to know about their styles? What are the pillars of success that transcend all areas? How can these distinct entities collaborate to benefit their audiences? Jeff Lozon shares lessons gleaned from leading large organizations in all three sectors – a Toronto hospital, an Ontario Ministry, and a seniors care company. With his firsthand experiences and record of change and growth, Jeff helps people understand how the sectors work best. This invaluable knowledge can support organizations in their journey to become true leaders with national impact.

Three-Way Mirror: Insights from Inside the Public, Private and Not-for-Profit Worlds

Efforts to advance Canadian society depend on the interplay of these three sectors. What are their respective strengths? What do you need to know about their styles? What are the pillars of success that transcend all areas? How can these distinct entities collaborate to benefit their audiences? Jeff Lozon shares lessons gleaned from leading large organizations in all three sectors – a Toronto hospital, an Ontario Ministry, and a seniors care company. With his firsthand experiences and record of change and growth, Jeff helps people understand how the sectors work best. This invaluable knowledge can support organizations in their journey to become true leaders with national impact.

 

Speaker Biography

Tackling the challenges that Canada’s institutions face – and seizing exciting opportunities – calls for authentic leadership and innovation. Jeff Lozon has demonstrated both throughout his career, at the helm of large organizations in the public, private and not-for-profit sectors. Few Canadians have that mix. Jeff has delivered results at every stop, whether financial turnarounds, new strategic directions or world-class service. He has done it in some of the most complex and demanding settings. In five years as its President and CEO, Revera Inc. solidified its place as a North American leader in seniors care and accommodation.

Considered one of Canada’s most accomplished and respected healthcare leaders, Jeffrey Lozon has demonstrated an effective and expert; leadership acumen throughout his distinguished career. Having observed and realized a lifetime of lessons (and still learning!), Jeff is uniquely qualified to provide insightful and out-of-the-box counsel certain to cultivate the Board Chair / CEO dynamic. He understands intuitively the importance of relationship building between Chairs and CEOs to achieve high level performance and to improve satisfaction at this level of the organization.

An experienced corporate director himself,  Jeff has deep healthcare experience having served in both private and public environments, including:

  • Chair, Medical Facilities Corporation, a TSX listed company)
  • Chair, Sunrise Senior Living, the pre-eminent provider of seniors’ living worldwide.  
  • Chair, Toronto Academic Health Sciences Network
  • Chair, Canadian Association of Academic Healthcare Organizations
  • Inaugural Chair, Canadian Partnership Against Cancer (at the request of the Prime Minister) 
  • Founding Vice Chair,  Canada Health Infoway
  • Currently he is Chair of Partners Community Health, a new senior’s organization in Mississauga. 

As a Healthcare Chief Executive Officer, Jeff has worked  across Canada. In the west, he was CEO at both the Manitoba Health Organizations and Glenrose Rehabilitation Hospital. He was then CEO St Michael’s Hospital for 18 years,  while jointly serving as Vice Chair of the SMH Foundation. Most recently, he was CEO of Revera Inc, one the largest chains of senior living communities in Canada. 

In his role as CEO, Jeff worked for 12 Board Chairs, in four different provinces and, with each new Chair / CEO pairing, he learned to adjust and evolve. He understands and has deep experience in building relationships in the boardroom to improve organizational capacity. 

In addition to his Chair and CEO roles Jeff also served as Ontario’s Deputy Minister of Health and Long-Term Care, at the invitation of the Premier. In this position, he developed relationships with not only the Minister, but also leaders in various levels of government, and was instrumental in advancing value-added leadership practices within the Government of Ontario’s largest Ministry.

In 2009, Jeff received the Order of Canada in recognition of his  innovative and sustained healthcare leadership, in addition to championing the advancement of care in treating the most vulnerable populations(most notably at St. Michael’s Hospital). 

Jeff has held academic appointments at the University of Toronto, the University of Alberta, and the University of Saskatchewan. He was awarded a certificate in Senior Executive Leadership from Stanford University, a Master’s degree from the University of Alberta, and an Honorary Doctorate from Bishops University. Jeff has been designated a recipient of the Alumni Awards of Excellence from both the University of Alberta and the University of Guelph.

Jeff has devoted his healthcare leadership career to continuous learning and advancement. He takes reward in sharing his skills and experiences with organizations, furthering success in Canadian healthcare.