Carolyn Stern

Addressing the feelings of others in the workplace can be a terrifying proposition. For many leaders, asking what lies behind the actions and reactions of their people is akin to opening Pandora’s box. They don’t want to find out what’s lurking inside. Many managers do not know how to deal with—and they fear—their employees’ emotions.

Leaders of these organizations have good reason to be scared. After all, few of us know how to handle emotions (let alone how to handle them at work). Many of us have not been taught how to tend to our feelings and those of others. So isn’t it better to sweep all those pesky emotions under the rug and carry on as if they don’t exist? The answer is an unequivocal no!

Instead of spending time and money on dealing with the inappropriate behaviors and disrespectful communications stemming from emotional issues in your workplace, you can get to the heart of those issues and deal with your feelings, and the feelings of your people, head-on.

In this keynote, you will start to learn the emotional skills and mental strategies needed to be stronger and more intelligent than your feelings, and to help others learn to explore their emotions. Emotions should not be feared but celebrated. A wealth of amazing possibilities are available if we learn to harness the superpower of our emotions.

Learning Objectives

In today’s rapidly evolving workforce, traditional leadership techniques are no longer sufficient. The “Unlock Your Emotional Superpower” keynote empowers leaders to thrive by harnessing 15 unique emotional superpowers.

These innate abilities, often overlooked, are essential for managing and inspiring a diverse, multigenerational, and digital team. Central to this transformation is Emotional Intelligence (EI), the ultimate leadership superpower. EI enables leaders to connect deeply with their teams, fostering trust, collaboration, and heightened engagement.

The impact of EI extends far beyond improved personal interactions. It’s the driving force behind skyrocketing productivity and heightened employee engagement. As a leader, when you invest in enhancing your Emotional Intelligence, you’re not just investing in your own growth; you’re also investing in the success and well-being of your entire team.

This keynote will provide practical strategies to enhance your EI, redefine your leadership style, and boost productivity. By embracing these emotional superpowers, you’ll navigate modern workplace challenges with confidence and finesse. Join us to unlock your full potential, transform your leadership approach, and lead your team to unprecedented success.

Learning Objectives

• Recognize and leverage the 15 emotional superpowers to enhance leadership effectiveness.
• Develop and apply EI to improve communication, trust, and team dynamics.
• Adapt leadership strategies to effectively manage a diverse, multigenerational, and virtual team.
• Implement techniques to increase team productivity and employee satisfaction through enhanced emotional understanding.

Avoid common pitfalls like vague directives and providing immediate solutions, which lead to confusion and a culture of dependence. Instead, learn to clearly define tasks and encourage employees to think critically and solve problems independently.

Experience firsthand how to cultivate a culture of trust and collaboration, where employees feel empowered to take initiative and innovate. Witness the profound impact this kind of leadership has on your organization’s morale, productivity, and overall success.

This keynote will equip you with practical strategies to enhance your leadership effectiveness, foster a culture of growth, and drive your team to unprecedented success. By becoming an exceptional teacher-leader, you will transform your workplace into a thriving, resilient environment where everyone excels. Don’t miss this opportunity to unlock your full potential as a leader and guide your team to new heights.

Learning Objectives

• Learn how to give clear, specific directives to ensure alignment with expectations and reduce confusion.
• Encourage employees to solve problems on their own by coaching them through challenges rather than providing immediate answers.
• Develop effective communication skills that promote understanding and cultivate a trusting environment where employees feel supported in their efforts.
• Create a culture of continuous learning and development by treating struggles as opportunities for growth and empowering employees to trust in their abilities.

Leaders are measured by their ability to handle tough situations and recover quickly from misfortunes. Great leaders take a step back from their impulsive, emotional reactions and instead operate from a place of calm understanding. And that’s a skill that was not taught in school but is so desperately needed in the workplace.

Building resilience requires intentional preparation so that you are ready to improvise, think fast on your feet, and be successful. By developing more grit, work becomes more enjoyable, and your teams become more adaptable and emotionally resilient.

In this keynote, you will learn to develop your resilience by fostering a growth mindset and shifting your perspective on stress and challenges. You will learn to notice, articulate, and regulate your emotions to better lead your teams during stressful times and high levels of ambiguity. By investing in and boosting your physical and mental energy, you will achieve optimal performance, highlighting the positive impact emotional well-being has on your organization.

Learning Objectives

• Identify the triggers impacting your emotional wellbeing and ability to tolerate stress and uncertainty.
• Discover the steps to help mitigate your negative thought patterns and increase your optimism.
• Explore tools and habits that support effective stress management techniques.
• Develop self-care routines and patterns of behaviours to enhance your resiliency and mental toughness.