Don Bell

Topics

Presentations

Build An Optimal Environment for Success
In this captivating presentation, Don tells audiences how a simple formula, coupled with some down to earth common sense principles, was the key to WestJet's unparalleled corporate culture and customer experience.

People Power: Thriving in a Mature and Competitive Marketplace
Don Bell often says: 'the real culture in an organization is what your people do they're not being watched.' In this presentation he shares some of his philosophies of building a great company with people.

The Value of a Strong Corporate Culture

Summary Profile

Don Bell, one of the founders of WestJet, knows that when you win the hearts & minds of your people they will serve your customers better than anyone else and take your business to amazing heights. He's a "culture guru" who champions teamwork while emphasizing an upbeat mood. The recently retired Executive Vice-President of Culture was known for a unique style that personified the WestJet values and became the team’s model of inspiration and emotional commitment. The key to WestJet’s success? Aligning the values and interest of its people with those of the company. This simple formula coupled with some down to earth common sense principles, has driven an unparalleled corporate culture and customer experience, led by Don Bell.

Captain Bell’s unique style from the Head Office to the Cockpit, where he regularly flew as one of the company’s pilots, made Don a leader that personified the WestJet Values and became the team’s model of inspiration and emotional commitment.

Today, WestJet is a household name in Canada and one of the most successful Airlines in North America, enjoying quarter after quarter of profitability and sustained double-digit business growth. WestJet has earned 'The Ernst & Young Entrepreneur of the Year' award, and an International Entrepreneurship Award for Outstanding Teamwork in 2001. WestJet was named Canada’s most respected corporation for customer service in 2005.

Bell believes wholeheartedly in the Power of People and building a culture to best reflect your organization's values and beliefs. Engaging, thoughtful and real, he inspires audiences to champion teamwork, communication and commitment.

Client Testimonials:

"Great story revealing success factors and perseverance paying off for all the stakeholders."

"One of the best presentations I ever attended. Bravo!"

He’s "…got it right! People make your world go round."

Attendees, Canadian Finance and Leasing Assn